Products

Cancellation and Return Policy

We have a very flexible return policy which entitles all our members to return the product at the time of delivery if there is a defect in goods, damage in transit, or due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value. We request you to check all the items at the time of delivery. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs.500, you will be assessed an additional delivery fee.

To cancel any order, please reach out to our Customer Service desk on (033) 6050 2424 or contact@justshop24.com.

Products purchased can be returned as below:
Bread/Fruits & Vegetables/ Dairy Products – Within 24 hours of delivery.
Packaged Food & Non Food – Within 3 days of delivery.

The amount will be refunded to you in the form of JustShop Points which you can use as store credit for future purchases. In case of credit card payments, the money can also be refunded to your account in 8 to 10 working days. You can always contact our Customer Service desk on (033) 6050 2424 or contact@JustShop24.com for any further assistance on the issue.

Please note: Cash refunds are not a part of our refund policy.

JustShop24.com holds the rights to not accept the return of the product if the reason of exchange or refund found non-convincing.

Online Grocery Store In Kolkata

Justshop24 is an online grocery store which aims to provide convenience for all its customer across Kolkata. Customer Satisfaction is our top priority. The focus is on providing the products which are essential for daily needs. The major categories of products are Flours & Dals, Baby Care, Personal Care, Breakfast & Confectionaries and many more. We promise to make grocery shopping a pleasant experience for you!

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Customer Speak

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Hi, I am very happy for this kind of opportunity to get products for daily needs at doorstep ,particularly for the senior citizen's, wishing you all the best Thanks and Regards. Mrs. Karabi Siddique.

Karabi Siddique on 30 Mar, 2017

Price is reasonable and delivery is good,sometime some of the products are out of stock,I understand this problem,they may not have the smart store application but they try to replace with similar items.Any how my experience is good.

Debasis Choudhuri on 23 Mar, 2017

Excellent service for the elders who cannot go out alone and kids are staying outside Kolkata.Very reliable,gives delivery as per your requirement.

Tirthankar Sarkar on 19 Mar, 2017

Nice Shopping Site with discount in kolkata..very good.Try it all

Anup Banerjee on 24 Feb, 2017

Incredible service + quality, and timely delivery. Keep up the portal as it is super easy and user friendly. Looking forward to a long term relationship with you guys. Thanks much!

Shuvam Banerjee on 10 Feb, 2017

Great Grocery Shopping App Very Good app.The prices are really attractable during offers.

Debjyoti Bhattacharjee on 14 Jan, 2017

Very Good The packing is good they have given all the items so you can go for it.

Rohit Baidya on 13 Jan, 2017

In the Busy metro life Justshop24 help us to fulfil our everyday Kirana and Vegetable needs @ door step delivery is really remarkable.

Siba Dixit on 19 Oct, 2015

Great ! Excellent ! Quality of the product is very good. We are totally satisfied. Delivery is also very good. Please continue the service. Thanks to the entire JustShop24 team for such a good effort. Keep it up.

Debasish Chakraborty on 04 Sep, 2015

With so many online grocery shop mushrooming in Kolkata. JustShop24 is the best. Best Price ! Best Quality ! Best Service ! JustShop24 your Team Rocks !! I wish that you open the vegetable & fruit section as early as possible, then for all my needs I just have one trusted destination JustShop24. Thumbs Up for you!!

Priyanka Singh on 06 Jul, 2015